Terms and conditions

  1. General Terms and Conditions
    • These Terms and Conditions govern your use of the Playrepresentationzone website, including the purchase of any goods displayed on it.
    • By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
    • If you do not agree with any part of these terms, you must not use our website.
  2. Registration
    • In order to place an order on our website, you are required to register an account.
    • You agree to provide accurate, complete, and current information during the registration process and to update your details promptly if any information changes.
    • By registering, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
  3. Ordering
    • By placing an order on our website, you acknowledge and agree to the terms of purchase, including the listed prices, payment methods, and delivery conditions.
    • Once an order is confirmed, any changes or cancellations must be coordinated directly with our customer support team.
    • Please review all order details before finalizing your purchase.
  4. Payment
    • We offer various payment methods, including credit cards, debit cards, and electronic payment systems.
    • All payments are processed through secure channels, and we employ modern encryption technologies to safeguard your personal and payment information.
    • By providing payment information, you authorize us to process the payment for your order.
  5. Delivery and Activation
    • Once your payment has been successfully processed, you will receive an email containing the key to activate your purchased game.
    • The delivery time for the activation key may vary depending on factors such as system load and the performance of payment gateways.
    • If there are any delays, we will notify you as soon as possible.
  6. Returns and Exchanges
    • We offer returns or exchanges on games that do not meet the specified characteristics, are defective, or have issues with activation.
    • To request a return or exchange, you must contact our customer support team within 14 days from the date of purchase.
    • If the issue is confirmed, we will provide instructions for the return process or provide a replacement.
  7. Liability
    • Playrepresentationzone is not responsible for technical issues or failures caused by third-party software, hardware, or services.
    • We are also not liable for problems that arise from a customer's failure to meet the system requirements for the games purchased.
    • We recommend that you verify your system's compatibility with the game before making a purchase.
  8. Changes to Terms and Conditions
    • Playrepresentationzone reserves the right to modify, update, or change these Terms and Conditions at any time.
    • Any changes will be posted on our website, and we may notify users of significant updates via email or on-site notifications.
    • By continuing to use our website after changes are made, you agree to the updated Terms and Conditions.
  9. Contact Information
    • If you have any questions or concerns about these Terms and Conditions or our Privacy Policy, please contact us using the details below:
      • Email: [email protected]
      • Phone: +34915114526
      • Address: [Insert Address of Playrepresentationzone]
    • We are available to assist you with any queries or issues you may have, and we are committed to providing high-quality service and support.
  10. Governing Law
    • These Terms and Conditions are governed by and construed in accordance with the laws of [insert applicable jurisdiction, e.g., Spain].
    • Any disputes arising out of or in connection with the use of our website or these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of [insert jurisdiction, e.g., Madrid, Spain].
  11. Intellectual Property
    • All content on the Playrepresentationzone website, including but not limited to text, images, graphics, logos, and software, is the property of Playrepresentationzone or its licensors and is protected by intellectual property laws.
    • You are not permitted to use, reproduce, or distribute any content from the website without prior written consent from Playrepresentationzone, unless otherwise specified.
  12. User Conduct
    • By using our website, you agree to refrain from engaging in any activity that may disrupt, damage, or interfere with the website or the services we provide.
    • This includes, but is not limited to, uploading malicious software, hacking, or attempting unauthorized access to our systems.
    • We reserve the right to suspend or terminate the accounts of users who violate these terms.
  13. Force Majeure
    • Playrepresentationzone will not be held responsible for delays or failures in performance of our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, government regulations, or system failures.
  14. Severability
    • If any provision of these Terms and Conditions is deemed to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
  15. Entire Agreement
    • These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Playrepresentationzone with respect to your use of the website and the purchase of goods, superseding all prior agreements or understandings.